FAQs

  • It always pays to get your builder involved early. Simple advice from a Certified Builder when making critical decisions like choosing a plan, design style, and interior and exterior finishings can save a lot of hassle later on.

  • Only a Certified Builder can provide you comfort in knowing that your builder is trade qualified and offers the protection of consumer-friendly building contracts.

  • Yes, your contractor needs to be a licensed residential builder registered with HPO and offer Pacific Home Warranty. We are members of HPO and will provide you with a Pacific Home Warranty pack at the beginning of the building programme.

  • When building with Cedar Ridge, we take care of all the necessary permits to build your home.

  • Yes you do! The full Cedar Ridge 10 Year Builders Guarantee will cover you for:

    1 Year Materials & Labour Warranty, 2 Year Mechanical Systems Warranty, 5 Year Building Envelope Warranty, 10 Year Structural Defect Warranty, 30 Day Check In, and a One year Walkthrough.

  • Yes, your guarantee can generally be transferred to a new homeowner. Application for the transfer must be made within 60 days of settlement. Having the guarantee gives the buyer peace of mind and will help to sell your home.

  • We offer a Fixed Price Guarantee contract that is signed with our building contract. This ensures there will be no surprise expenses throughout your build unless you decide to upgrade fixtures or change the design idea.

  • You pay on a progress payment system as detailed in your building agreement. One advantage of a full contract is you only need to make payments to one company and payments are made at specific stages of the project. When you receive a written contract quote, we will provide you with a payment schedule and a construction schedule so you know what to expect and when to expect it.

  • We welcome you to make any changes you would like to enhance your home. Any requests that add extra labour and/or material costs will be treated as a variation to the contract. All variations will be costed and presented for approval, authorizing the builder to carry out these changes before any such works can be started.

  • Yes, we will always endeavour to keep our construction sites safe and clean.

We believe communication is key. Email us your questions and we’ll get back to you as soon as possible.